Frequently Asked Questions (FAQs)
Find answers to questions that are often asked.
Once you have signed up for your FREE account, load your contacts either as single entries or using our bulk upload method. Purchase a suitable SMS bundle and send messages. Click here to download the Get Started on Tfumela Bulk Messaging Guide.
No. You only pay for the SMSes you use.
We have different SMS packages (Personal, Entry, Basic, Standard Pack, Business, Corporate, Super, Jumbo) to cater for your different needs. Click here to view them.
- MTN MoMo — send MoMo payment to 78400084. Remember to add the withdrawal fee.
- Bank Transfer/Deposit — Onswaziline Investments, Account No. 020000369846, Branch Code. 360164, Nedbank Swaziland
- Referencing — Use the name Tfumela plus bundle name and your mobile number as a reference e.g."Tfumela Standard 78090055"
The SMS Bundle Packs are valid for the calendar month during which they were bought.
An SMS is one single GSM text message of 160 characters or less sent to a MTN Eswatini mobile number. For example, if you send the same message to 100 people you will use 100 SMSes.
Yes. When 160 characters just isn't enough, you may send longer text messages of up to 456 characters.
We expect an 8 digit number without the country code or spacing e.g. 78090055
Yes.
No. This functionality will be available soon.