Frequently Asked Questions (FAQs)
Find out how to use the Tfumela Bulk Messaging.
Find answers to questions that are often asked. Click the to view answer and to close answer.
How does Tfumela Bulk Messaging work?
Once you have signed up for your account, load your contacts either as single entries or using our bulk upload method. Purchase a suitable SMS bundle and send messages.
Do I have to pay to have an account on tfumela.com?
No. You only pay for the SMSes you use.
Which SMS Bundle options do you have?
We have different SMS packages (Personal, Entry, Basic, Standard Pack, Business, Corporate, Super, Jumbo) to cater for your different needs. Click here to view Price Packages.
How do I pay for the SMS Bundles Packs?
- MTN MoMo — send MoMo payment to 78400084. Remember to add the withdrawal fee.
- Bank Transfer/Deposit — Onswaziline Investments, Account No. 020000369846, Branch Code. 360164, Nedbank Swaziland
- Referencing — Use the name Tfumela plus bundle name and your mobile number as a reference e.g."Tfumela Standard 78090055"
How long are the SMS Bundles Packs valid for?
The SMS Bundle Packs are valid for the calendar month during which they were bought.
What is an SMS?
An SMS is one single GSM text message of 160 characters or less sent to any mobile netowrk carrier number. SMS stands for Short Message Service.
Can I send longer messages?
Yes. When 160 characters just isn't enough, you may send longer text messages of up to 456 characters.
Which number format is expected for contact numbers?
We expect an 8 digit number without the country code or spacing e.g. 78090055.
Can I add many contacts at once?
Can I send to all Mobile Networks in Eswatini?
Yes..
Can I send internationally?
No. This functionality will be available soon.